ABOUT US
We provide Services for NDIS participants IN Melbourne
At Desired Supports, we provide high-quality, participant-focused NDIS support services designed around individual goals, preferences, and needs. We believe that effective disability support is built on trust, respect, and genuine collaboration.
We work in partnership with participants, families, and support networks to ensure supports align with NDIS plans and promote meaningful outcomes. We recognise that every participant’s journey is unique, which is why our services are flexible, responsive, and tailored to support independence and community participation.
Our qualified, experienced and compassionate team is committed to delivering safe, reliable, and respectful supports that enhance quality of life and support participants to live the life they choose.
Our Mission
Empowering participants with person-centred NDIS supports that promote choice, independence, and inclusion.
Our Approach
At Desired Supports, we take a personalised, participant-focused approach to NDIS supports. We work closely with each participant to understand their goals, preferences, and daily needs, delivering flexible services that promote independence, choice, and confidence.
Our Philosophy
We believe every participant is unique and deserves supports that are respectful, empowering, and responsive. By collaborating with participants, families, and support networks, we aim to enhance quality of life, foster inclusion, and enable meaningful participation in the community.
Desired Supports delivers a broad spectrum of NDIS-registered services in Melbourne, tailored to meet the unique needs and goals of each participant:
Why Choose Desired Supports
- Qualified, well-trained, and caring staff
- Support workers fluent in English, Hindi, Punjabi, Tamil, Telugu, Filipino
- Flexible plans tailored to your needs
- Reliable, consistent, and on-time service
- Focus on independence and daily living skills
- Transparent, ethical, and honest communication
- High-quality, safe, and NDIS-compliant care
FAQs
Support Coordination is funded under the NDIS category “Assistance in Coordinating or Managing Life Stages, Transitions and Supports.” We provide SC up to Level 2, including Support Connection and Coordination of Supports. SC helps participants organise supports, connect with providers, manage plan transactions, problem-solve, and build skills to independently manage their plan.
Yes. A service agreement sets out your rights, responsibilities, and the supports we provide. It covers service hours, included supports, pricing, and participant/provider responsibilities. All participants are encouraged to review and sign their service agreement before supports begin.
We request at least 24 hours notice for cancellations or reschedules. Late cancellations may incur a fee depending on your service agreement. Emergency situations are reviewed on a case-by-case basis.
Yes. Support includes meal preparation, household tasks, personal care, community participation, and life skills development.
Yes. We help participants manage emails, appointments, documents, communicate with providers, and track NDIS funding effectively.
Yes. Our team has experience with Autism Spectrum Disorder, Cerebral Palsy, Multiple Sclerosis (MS), PEG feeding, and other complex needs. Supports are tailored to individual goals.
Yes. Reasons may include poor communication, misaligned services, or lack of cultural understanding. We assist with smooth, respectful transitions.
Yes, with participant consent. Family or carers can be involved to ensure supports are effective and goal-focused.
Our team guides participants through understanding their plan, connecting to providers, and implementing supports to achieve their goals.
Yes. We support participants from diverse cultural and linguistic backgrounds, including Australian, Indian, Chinese, Greek, Iraqi, Vietnamese, Tamil, and more.
We provide guidance on Self-Managed, Plan-Managed, and NDIA-Managed plans, and explain how Support Coordination works with each.
Yes. All staff is fully trained, experienced, and qualified to deliver safe, person-centred NDIS supports.
Our staff speak English, Hindi, Punjabi, Tamil, Telugu, and Filipino.
We handle all complaints confidentially, fairly, and respectfully. Participants can also contact the NDIS Quality and Safeguards Commission.
SC helps organise services, manage bookings, handle plan transactions, connect with providers, and build participant skills for independence.
Yes. We help participants manage their funding, make payments to providers, and track plan utilisation responsibly.